Book your unforgettable stay at Te Anau’s luxury eco-accommodation, Fiordland Eco-Retreat.
Check Availability & Pricing
Select your preferred dates above, to instantly view nightly rates and availability in the drop-down calendar. You’ll choose your accommodation type in the next step.
Frequently Asked Questions: Bookings
Do you have any minimum stay requirements?
Yes, we usually have a 2-night minimum stay, but require a 3-night minimum stay over the 4-weeks from mid-December until mid-January. If our booking calendar shows shorter availability gaps, these should be bookable via our booking system.
How much do I need to pay to secure my booking?
A 20% upfront payment secures your dates, with the remainder payable two weeks before arrival. This is automated to come off your original payment card, but we’ll send a reminder email to you two days prior to this second transaction occurring.
Do you have a credit card surcharge?
We do get charged an ~3% surcharge for all card payments, but we choose to absorb these costs. Please note that, should you choose to cancel your stay, this surcharge cannot be refunded to you.
Will my card payment be secure?
Yes, we use Windcave, a highly reputable New Zealand company as our payment processing partner.
What is your cancellation policy?
Our cancellation policy can be viewed here.
What are your check-in and check-out times?
Check-in is from 4pm and check-out is by 10am on the day of arrival. We cannot guarantee that we can accommodate an early check-in or late check-out, but please do ask if this is important to your schedule.
What card types do you take?
Visa, Mastercard and AMEX.
Can I pay by New Zealand bank transfer?
Yes, absolutely! Please contact us and we will process a manual booking for you, and send an invoice for payment.
Do you provide EV charging?
We intend to install a complimentary EV charger for our Eco-Villa guests, but this is not yet in place.
“…It really felt like we were staying in our own, private, 5-star resort. On top of everything, we were treated to an amazing Southern Lights show in the night sky! Truly a memorable stay and the highlight of a 2 1/2 week tour around Australia and New Zealand…“
Allison, February 2026
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